Terms and Conditions


Download PDF version here Terms of Online Supply of Products

  1. Definitions and Formation of the contract

1.1 In these Terms, the following definitions apply:

‘“Charges” means the charges for the Supplies specified in the Order;

“Contract” means the contract for the provision of the Supplies;

“Order” means the online order generated during the website checkout process, a copy of which is emailed to you after payment is made;

“Supplies” means goods specified in the Order and supplied by the Supplier;

“Supplier” means Larson Enterprises Ltd. (registered in England under no 13579115) of Larson Lodge, 1 Dingley Road, Lindley, Huddersfield, West Yorkshire, HD3 3AY.


“Terms” means the terms and condition for the sale of Supplies set out herein.

1.2 These Terms apply to all Supplies purchased via this website and supplied by the Supplier.

1.3   The Supplier may change these terms without notice to you in relation to future sales.

2. Description and price of the Supplies

2.1 The description and price of the Supplies are as set out in the Order.

2.2 The Supplies are subject to availability. If on receipt of your order the Supplies you have ordered are not available in stock, the Supplier will inform you as soon as possible, and refund or re-credit you for any sum that has been paid by you or debited from your credit card for the goods.

2.5 The Supplies are sold only for domestic and private use, and you agree not to use the Supplies for any commercial purpose unless you have written authority from the Supplier.  The Supplies are not guaranteed for commercial use.

2.6 In addition to the price, you may be required to pay a delivery charge for the Supplies, as shown on the Order.

2.7 The price of the Supplies and the delivery charge are exclusive of Value Added Tax (VAT) which will be charged at current VAT rates as shown on the Order.

3. Payment and Delivery

3.1 Payment for the Supplies is taken in full at the time of Order.

3.2 The Supplies you order will be delivered to the address you give when you place your Order.  No deliveries are made outside the United Kingdom unless separately agreed with the Supplier in writing.

3.3 Delivery to certain areas of the United Kingdom are not available.  If delivery cannot be made to your address, the Supplier will inform you as soon as possible, and refund or re-credit you for any sum that has been paid by you or debited from your credit card for delivery.

3.4 If there is no one at the address given who is competent to accept delivery of the Supplies, you will be notified of an alternative delivery date or a place to collect the Supplies.

3.5 Every effort will be made to deliver the Supplies as soon as possible after your Order has been accepted, and in any event within 14 days of your Order. However, the Supplier will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery. In the case of a delay, the Supplier will inform you as soon as possible.

4. Your right of cancellation

4.1 You have the right to cancel the Order at any time up 14 days after you receive the Supplies.  However, if the Supplies have been made to your specifications then you do not have a right to cancel the Order.

4.2 To exercise your right of cancellation, you must give written notice to the Supplier by hand, post, or email, at the address or email address shown below, giving details of the Supplies ordered and (where appropriate) their delivery.  The Supplier will not accept notice of cancellation by telephone or by the use of any other method not set out above.

4.3 If you exercise your right of cancellation after the Supplies have been delivered to you, you will be responsible for returning the Supplies to the Supplier at your own cost. The Supplies must be returned to the address shown below. You must take reasonable care to ensure the Supplies are not damaged in the meantime or in transit, and you must return them in their unopened and undamaged packaging.

4.4 Once you have notified the Supplier that you are cancelling the Order and, in the case of returned Supplies, the Supplies have been received in good condition by the Supplier, the Supplier will refund any sum that has been paid by you or debited from your credit card for the Supplies within 30 days

4.5 Notices of cancellation and / or returned Supplies must be sent to the address shown in Supplier Contact Details in clause 9.

5. Warranty and Liability

5.1 All Supplies sold by the Supplier are warranted free from defects for 12 months from the date of supply. This warranty does not affect your statutory rights as a consumer.

5.2 This warranty does not apply to any defect in Supplies arising from fair wear and tear, wilful damage, accident, negligence by you or any third party, use otherwise than as recommended by the Supplier, failure to follow the Supplier’s instructions, or any alteration or repair carried out without the Supplier’s approval.

5.3 Any damage to the Supplies should be notified to the Supplier in writing within 24 hours of delivery.

5.4 If the Supplies develop a defect while under warranty, or you have any other complaint about the goods, you should notify the Supplier in writing at the address or email address shown below.

5.5 The Supplier shall not be liable to you for any loss or damage, including loss of profits or other potential loss or damage arising out of:

5.5.1           Overwhelming / overtopping flooding;

5.5.2           Impact damage;

5.5.3           Third party intervention e.g. vandalism;

6.5.4           Your failure to deploy the Supplies;

5.5.5           Your incorrect use or deployment of the Supplies.

5.6 Any flood mitigation systems implemented regardless of any report, does not guarantee the property will not have ingress of water or have damage caused in a flood situation. Flood mitigation products are designed and described as to only give the property owner or occupier time to move valuables to a safe area and minimize the cost of damage caused.  It is your responsibility to ensure that the structures, buildings and the like which are protected by the installation of the Supplies are strong enough to withstand flood damage. If this is not done the Supplier shall not be liable to you for any resulting loss or damage (e.g. without limitation) flood pressure / structural damage to contiguous walls / buildings.

5.7 The Supplier accepts no liability for any failure, shortcomings or defects howsoever arising for the Supplies provided save only that full responsibility is accepted for death or personal injury caused by the Supplier’s negligence. To the extent that this clause is found by any Court or Arbitrator to be void the Supplier will accept liability in an amount not exceeding the Supplies Order value.

6. Data protection

6.1 The Supplier respects your privacy and is committed to protecting your personal data.

6.2 The Supplier will only use the information you provide about yourself for the purpose of fulfilling your order, unless you agree otherwise, as detailed in our Privacy Policy

7. General

7.1 These Terms will be subject to English law, and the English courts will have jurisdiction in respect of any dispute arising from the Terms.

7.2 Nothing in these Terms gives any right to any third party to enforce any provision under the Contracts (Rights of Third Parties) Act 1999 or otherwise.

8. Complaints Procedure

Written complaints must be sent to the address shown in Supplier Contact Details in clause 9.  If using the postal service we recommend you send this recorded delivery and keep the receipt safe for your records.

9. Supplier Contact Details

The Supplier can be contacted for the purposes of cancellation, returns, complaint or query by the following means unless otherwise stated herein:

By post: Larson Enterprises Ltd, Larson Lodge, 1 Dingley Road, Lindley, Huddersfield, West Yorkshire, HD3 3AY.